Effective date: 11 May 2026
Version: 1.0
1. General Provisions
1.1 Service Provider
The Western Balkans Daily Energy Briefing (hereinafter: “the Briefing”) is a specialized daily service covering key energy developments in the Western Balkans region and beyond. The Briefing is prepared by Energy Transition Consulting, headquartered at Djordja Servickog 22/3, 21000 Novi Sad, Republic of Serbia (hereinafter: “the Service Provider”).
1.2 Application of Terms
These General Terms and Conditions (hereinafter: “the Terms”) govern the legal relationship between the Service Provider and every individual or legal entity using the service (hereinafter: “the User”). By paying for the service, the User confirms they have read, understood, and accepted these Terms in full.
1.3 Amendments to Terms
The Service Provider reserves the right to amend these Terms with prior written notice to the User at least 30 days before the amendments take effect. Continued use of the Briefing after this period constitutes acceptance of the amended Terms.
2. Subject and Content of the Service
2.1 Description of Service
By subscribing, the User acquires the right to access the Briefing, delivered via email every business day (Monday to Friday), except for public holidays in the Republic of Serbia. The Briefing is delivered as:
- An email message containing an overview of key energy events for that day, and
- A PDF attachment containing a detailed analysis with sources.
2.2 Language Versions
The Briefing is prepared in two versions:
- English version: Western Balkans Daily Energy Briefing
- Serbo-Croatian version: Dnevni energetski izveštaj – Zapadni Balkan.
Depending on the selected package, the User receives the briefing in one or both languages.
2.3 Geographical and Thematic Coverage
The Briefing covers energy events in: Albania, Bosnia and Herzegovina, Croatia, Kosovo, Montenegro, North Macedonia, Serbia, as well as regional and international developments relevant to the Western Balkans.
2.4 Nature of Content
The Briefing does not constitute legal, financial, investment, regulatory, or business advice. The Service Provider is not liable for business decisions made based on the content of the Briefing.
3. Briefing Tiers and Pricing
3.1 Available Packages
3.2 Price Changes
The Service Provider may change service prices with at least 30 days’ prior written notice. New prices take effect with the next billing period.
4. Number of Users and Prohibition of Unauthorized Sharing
4.1 Individual Tiers
The Briefing is linked to one named user. The user is authorized to receive, read, and archive the Briefing exclusively for their own professional needs. Any sharing, forwarding, reproduction, or publication of the Briefing’s content to third parties—regardless of the medium of communication—is strictly prohibited.
4.2 Team Tier
The Briefing will be delivered to up to five (5) named users within the same organization. The list of authorized users must be submitted to the Service Provider upon service activation and may be modified via written request. Users not included on this list are not authorized to access the Briefing under the same service agreement.
4.3 Corporate and Premium Partner Tiers
The Briefing covers an unlimited number of users within a single organization, defined by a single Tax Identification Number (PIB). Distribution of the Briefing outside the organization (to subsidiaries with separate legal status, external associates, partners, etc.) is not permitted under this service level.
4.4 Prohibition of Redistribution and Commercial Use of the Briefing
The user is not permitted to:
- Publish the Briefing or any parts of it in the media, on websites, platforms, or social networks;
- Sell, license, or otherwise commercially exploit the Briefing or its parts;
- Use the Briefing as a basis for derivative works that are publicly distributed without the prior written consent of the Service Provider;
- Remove, alter, or obscure personalized identification marks (watermarks) embedded in each PDF document.
5. Copyright and Related Rights
The content of the Briefing, including texts, analytical comments, design, structure, branding, and name, is the copyrighted work of the Service Provider and is protected by the Law on Copyright and Related Rights of the Republic of Serbia and international conventions to which the Republic of Serbia is a signatory.
By paying for the service, the User acquires a non-exclusive, non-transferable, time-limited license to use the content of the Briefing within the scope of authorizations defined by the selected subscription level. This license does not include the right to reproduction, distribution, or public communication.
5.1 Consequences of Copyright Infringement
In the event of a determined copyright infringement or unauthorized redistribution of content, the Service Provider reserves the right to:
Immediately cancel the Briefing delivery without a refund of the amount paid;
Initiate appropriate civil and/or criminal proceedings in accordance with applicable regulations;
Seek compensation for damages.
6. Payment
6.1 Currency and Payment Method
For users based in the Republic of Serbia, all payments are made in Dinars (RSD), calculated at the middle exchange rate of the National Bank of Serbia (NBS) on the date of invoicing. Accepted payment methods include bank transfer and/or other methods explicitly specified by the Service Provider during the billing process. For users based outside the Republic of Serbia, all payments are made in EUR.
6.2 Invoicing
Invoices are issued as follows:
- For monthly subscriptions: Prior to the beginning of the monthly service activation.
- For annual subscriptions: As a one-time payment prior to service activation for the entire annual period.
6.3 Payment Deadline
The payment deadline is 15 days from the pre-invoice/invoice date. In the event of a payment delay, the Service Provider reserves the right to temporarily suspend the delivery of the Briefing until the debt is settled, without any obligation to provide compensation for the period of suspension.
6.4 Automatic Renewal
The provision of services does not renew automatically without the User’s explicit consent. No later than 7 days before the current subscription period expires, the Service Provider will send the User a renewal offer. Service provision is renewed only upon receipt of a renewal confirmation and subsequent payment.
7. Duration and Cancellation of Service
7.1 Duration
The provision of service is active for the paid period: one month or one year, depending on the selected model. Service provision does not extend beyond the paid period.
7.2 Cancellation by the User
The User may cancel the service at any time by sending a written notice to the email address
or using the Unsubscribe link in the email message. The cancellation takes effect upon the expiration of the current paid billing period. Amounts paid for the current period are non-refundable.
7.3 Cancellation by the Service Provider
The Service Provider may cancel the subscription in the following cases:
- Payment delay exceeding 30 days;
- A determined breach of these Terms, particularly the provisions regarding unauthorized redistribution;
- Cessation of service provision.
7.4 Right of Withdrawal (Consumers)
For natural persons who subscribe as consumers within the meaning of the Law on Consumer Protection of the Republic of Serbia, the right of withdrawal applies within 14 days of service activation, with a full refund, provided that no Briefing has been delivered.
8. Disclaimer
8.1 Accuracy of Information
The Service Provider makes all reasonable efforts to ensure that the content of the Briefing is accurate, timely, and relevant. However, the Service Provider does not guarantee the completeness, accuracy, or timeliness of the information presented and bears no responsibility for any potential errors or omissions.
8.2 Exclusion of Liability for Business Decisions
The Service Provider is not liable for direct, indirect, incidental, or consequential damages arising from or in connection with the use of the Briefing or the information contained therein, including lost profits, business losses, and missed opportunities.
8.3 Force Majeure
The Service Provider is not responsible for delays or failures in the delivery of the Briefing caused by circumstances beyond its reasonable control (natural disasters, technical infrastructure failures, cyberattacks, pandemics, etc.).
8.4 Service Availability
The Service Provider commits to delivering the Briefing every business day. In the event of technical issues preventing delivery, the Service Provider will notify the User and compensate for the delivery at the earliest possible opportunity, without the User having the right to a refund for the missed issue.
9. Personal Data Protection
9.1 Collection and Processing of Data
The Service Provider collects and processes the User’s personal data (first name, last name, organization name, email address, payment details) exclusively for the purposes of: providing the service, billing, customer support, and maintaining legally prescribed records.
9.2 Legal Basis for Processing
The legal basis for data processing is the execution of the subscription agreement, in accordance with the Law on Personal Data Protection of the Republic of Serbia and, where applicable, EU Regulation 2016/679 (GDPR).
9.3 Data Retention
Data is stored for the duration of the subscription relationship and for up to 5 years after service termination, as necessary to fulfill legal obligations.
9.4 User Rights
The User has the right to access, rectify, erase, and port their data, as well as the right to object. Requests are to be submitted to the email address
The Service Provider will not sell, rent, or share the User’s personal data with third parties, except as required by law.
10. Confidentiality
Content of the Briefing that is not publicly available is considered confidential. The User undertakes not to disclose the content of the Briefing to the public, media, or third parties in any manner that could cause harm to the Service Provider.
11. Premium Partner – Special Provisions
11.1 Co-branding
If co-branding is agreed upon as part of the Premium Partner service, the following restrictions apply:
The Partner’s name and logo shall be used exclusively in the form and at the locations defined by a separate agreement;
Co-branding does not imply the right of the Partner to influence the selection of topics or the content of the Briefing;
The Partner may not publicly represent themselves as a co-Service Provider or co-author of the Briefing;
Co-branding rights expire at the end of the agreed period, without the right to further use.
11.2 Thematic Briefing
If a thematic Briefing is an agreed privilege, the following provisions apply:
The Thematic Briefing is the work of the Service Provider: the Partner may suggest a topic, but the final decision on content, scope, and conclusions is within the sole jurisdiction of the Service Provider;
The Thematic Briefing does not constitute a commissioned research study, legal analysis, or investment advice;
The number and frequency of delivery for thematic Briefings are defined by a separate agreement.
11.3 Distribution of Briefings with the Partner’s Header (White-Label Distribution)
If the distribution of reports with the Partner’s header (White-Label Distribution) is agreed upon, the Partner is authorized to distribute the content of the Briefing internally, within their own organization, under their own brand. Any distribution outside the organization or public distribution is strictly prohibited.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms and all relationships between the Service Provider and the User shall be governed by the laws of the Republic of Serbia.
12.2 Amicable Dispute Resolution
In the event of a dispute, the contracting parties undertake to attempt an amicable resolution within 30 days of written notice of the dispute, prior to initiating any court proceedings.
12.3 Jurisdiction
For disputes that are not resolved amicably, the Commercial Court in Novi Sad shall have jurisdiction (for legal entities) or the Basic Court in Novi Sad (for natural persons).
13. Final Provisions
13.1 Entire Agreement
These Terms, together with the invoice and any specific separate agreement (for Corporate and Premium levels), constitute the entire agreement between the Service Provider and the User and supersede all prior agreements regarding the subject matter of the service.
13.2 Severability
If any provision of these Terms is found to be void or unenforceable, the remaining provisions shall remain in full force and effect.
13.3 Contact
For all questions regarding subscription, invoicing, data protection, or breaches of these Terms, the User may contact:
Address: Energy Transition Consulting, Djordja Servickog 22/3, 21000 Novi Sad, Serbia
These General Terms of Service come into force on the day of their publication on the Service Provider’s website and shall apply from that date forward.